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Thank you for your interest in The MoreePork. We're here to assist you and welcome your inquiries.
FAQs
Your Inquiries, Our Solutions
What kind of bangles set does The MoreePork sells?
The MoreePork sells high-quality gold plated bangles set online at the best prices. We offers a stand-out collection of designs that are produced regularly. Each design we offer is unique and expertly handcrafted by the artisans. Wide collection to choose from 2 pcs bangles set, 4 pcs bangles set, overlapping bangles set.
Is account creation compulsory?
For making a purchase, account creation is not compulsory. However with an account buyers can check their order history, past purchases, and wishlists. Buyers can manage their shipping and billing addresses and edit their passwords and account details. If after account creation you forget the password, don't worry just click on Forgot Password Tab on the sign-in page and create a new password.
Do you guys provide customer support during weekends/holidays?
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark "Urgent" in your email or on your WhatsApp message, we will try our best get back to you ASAP.
What I have to do when I need your support?
You can contact us on WhatsApp +91 70415 90107 or you can mail us directly. Please refer the Contact us page for further information
What type of payment methods are available?
We accepts all types of Debit and Credit Cards, Online Bank transfers, UPI, Google Pay, PhonePe and Cash On Delivery. If however, buyers face any problem with these payment methods, mail us at moreepork@gmail.com.
Do you offer international shipping?
Yes, we offer international shipping to various countries. Please check our shipping policy page for more information on the countries we ship to and the associated costs.
Can I send gifts to my loved ones?
Yes! You can order our product for gifting purposes as well. The product will get delivered on provided address. Also we can make your purchase even more memorable by engraving personal messages, initials, special dates etc.
Can I change or modify my order after it has been placed?
Once an order has been placed, we are unable to make modifications to it. This includes changes to the product, quantity, shipping address, or payment method. We advise double-checking your order details before completing the purchase.
What if I receive a damaged or defective item?
We strive to ensure the highest quality in our products. In the unlikely event that you receive a damaged or defective item, please contact our customer support team immediately with your order details and a description of the issue. We will gladly assist you with a replacement or refund in the form of store credit.
Can I make changes to my shipping address?
If you need to make changes to your shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not already been shipped.
How do I care for my bangles set?
To maintain the quality and shine of your bangles set, we recommend avoiding exposure to water, perfume, and harsh chemicals. Clean your bangles with a soft cloth after each use and store it in a dry place. You can also check out "Handling and Caring" under product details.
How can I initiate a return or exchange?
If you wish to return or exchange an item, please contact our customer support team within 24 hours of receiving your order. We will provide you with further instructions and assist you throughout the process. Please note that certain conditions and limitations may apply, so we recommend reviewing our returns and exchanges policy for detailed information.
What should I do if I received the wrong item?
We apologize for any inconvenience caused. If you have received the wrong item, please contact our customer support team immediately with your order details and a description of the issue. We will arrange for the correct item to be shipped to you.
How long does it take to process a refund?
Refunds will be issued in the original payment method within 5–7 business days after receive the returned item inspection. For Cash on Delivery orders, refunds will be processed via bank transfer or store credit.
Can I exchange an item for a different size/style?
Yes, we understand that sometimes you may need to exchange an item for a different size, or style. Please contact our customer support team within 24 hours of receiving your order to request an exchange. We will guide you through the process and provide further instructions.
How can I provide feedback or review my purchase?
We greatly appreciate your feedback and encourage you to review your purchase on our website. You can navigate to the product page and look for the "Review" section. We value your opinion and use it to continually improve our products and services.
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